It is a common misconception that ‘personal information’ is a reference to sensitive information like health, medical or financial information. This is not true. Personal information captures any information about an identifiable person.
This means that personal information covers basic information like a name, address, telephone number, place of work and photographs (for example a driver’s licence).
Even if your business deals with corporate customers, it probably holds more personal information than you think. If your business is required to comply with the Privacy Act, all personal information must be held and used in accordance with the Privacy Act and the Australian Privacy Principles (APPs).
The APPs set out the 13 “rules” about privacy in Australia, including:
- how personal information may be collected, used and disclosed;
- when personal information must be destroyed or deidentified (in many cases it cannot be kept forever);
- the rights of individuals to access their personal information; and
- how personal information must be held and secured.
Talk to our Privacy and Data Protection team to properly understand your obligations.
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