Receptionist

Main duties and responsibilities

• Provide a high level of care and support to our clients in a professional manner.
• Build strong relationships with our clients and internal and external stakeholders.
• Prompt management of all telephone calls.
• Greet and direct clientele, visitors and staff in a friendly and professional manner.
• General file management and administration.
• Maintain knowledge of the firm’s structure, personnel and services provided, so that enquiries are directed to the most appropriate person.
• Manage and coordinate room bookings for client and internal meetings.
• Manage catering and refreshments for meetings and events.
• Maintain the tidiness of the reception area, and client and staff kitchens.
• Support legal assistants and other team members with document management, filing and archiving tasks as required.
• Compliance with internal policies and procedures.
• Fire warden and first aid duties.

Experience and skills required

• Prior experience in customer service and/or client-facing roles.
• Strong administration skills – organised, thorough, and system-oriented with meticulous attention to detail.
• Proficient in MS Office suite, including Teams, Word, Excel and Outlook.
• Experience with iManage and Affinity (preferable).
• Catering and barista experience including food handling and basic food preparation (preferable).
• Ability to communicate at all levels.
• Able to work competently, unsupervised and as part of a team.
• Pro-active, punctual and reliable.
• Have a positive, friendly and energetic attitude.
• Continually strives for superior client service and process improvement.

Rigby Cooke Lawyers is a great place to work. In addition to having a collaborative, friendly and supportive environment, the many employee benefits include:

• above market salaries;
• generous bonus schemes;
• excellent CBD location, with good transport links;
• salary continuance insurance;
• enhanced paid parental leave;
• employee assistance program;
• social activities; and
• health and well-being initiatives.

Rigby Cooke Lawyers is a full-service, commercial law firm providing legal expertise and industry knowledge to private and public sector and not-for-profit clients across Australia.

With a long-established reputation for success, we consistently deliver outstanding client outcomes. By understanding the unique needs of our clients and their industries, we have developed deep expertise across numerous sectors.

Our clients range from some of the largest and best-known Australian and overseas companies to mid-market, privately owned or publicly listed companies, as well as not-for-profit entities and private clients with a mix of commercial and family assets and investments.

We work with our clients by providing full-service ongoing support for all their commercial and private needs or by offering specialty expertise when required.

To apply, please submit your CV by email to our People & Culture team at hr@rigbycooke.com.au.